MAIL
How to access webmail
Webmail URL and mailbox login details are provided after mailbox setup. Use the full email address and assigned password.
Knowledge Base
Starter help articles for FCG Cloud clients.
Short, professional articles to help clients understand hosting, business email, DNS, migration and support before the full client portal is connected.
OUT
How to set up email on Outlook
FCG Cloud will provide incoming/outgoing server settings after setup. Use your full email address as the username.
MOB
How to set up email on mobile
Mobile setup depends on your device and app. Support can guide setup after mailbox details are issued.
DA
What is DirectAdmin?
DirectAdmin is the hosting control panel used to manage hosting resources after account setup.
DNS
What is DNS?
DNS connects your domain to websites, email and verification records such as MX, A, CNAME and TXT records.
SPF
What are SPF, DKIM and DMARC?
These records help improve email authentication and reduce spoofing or delivery issues.
REG
How domain registration works
FCG Cloud confirms availability, pricing and registration requirements before a domain is registered.
MOVE
How website migration works
Migration starts with reviewing current hosting access, backups, DNS and testing requirements.
HELP
How to request support
Use the support form and include your domain, service type, priority and a clear issue description.
PLAN
How to choose the right hosting package
Starter is for small sites, Business for active sites, Premium for larger brands and E-Commerce for online stores.